Frequently asked questions

No fixed time slot — your ticket is date-specific rather than timed, so it's valid any time during opening hours on the day you choose. Just arrive within opening hours on your selected date.

Your admission is reserved and confirmed before you arrive, so you go straight in with your mobile ticket rather than queuing at the desk. There's no timed entry to coordinate — you choose the day, we handle the booking.

Admission to the abbey site — the cloister, the monastic ranges and the riverside grounds. Most of the great church is closed for Cadw conservation work and access there is limited. One ticket covers the open site for the day.

We send your ticket to your email as a mobile ticket with a QR code once your booking is confirmed. There's nothing to print — show it on your phone at the entrance.

Yes — the abbey has been open to the sky since its roof was stripped after the 1536 Dissolution. The entire visit is outdoors within the ruined walls, so dress for the weather and bring a coat or umbrella if rain is forecast.

The abbey stays open in all but the most severe weather, since it's a roofless ruin with no indoor galleries to shelter in. Bring suitable clothing — a wet-weather visit still shows the tracery and stonework beautifully, and many visitors find the atmosphere even more striking in rain or mist.

Yes. Cadw began a five-year conservation programme in 2023 to repair the weathered sandstone on the church's upper walls. Most of the great church is closed to visitors while it continues, with scaffolding over much of the structure. The cloister, monastic ranges and riverside grounds remain open.

Chepstow is the closest town, about 4 miles away on the A466, with bus route 69 (Chepstow–Monmouth) stopping around 300 metres from the abbey. Cadw signposts drivers from Cardiff via the M4 (junction 23) and M48 (junction 2) to the A466, and from London and the east via the M4 (junction 21) and the M48. We don't publish drive times — check a live routing service before you set out.

Most visitors spend one to two hours across the cloister, the monastic ranges and the riverside grounds. With most of the great church closed for conservation, a focused visit can take less. There's no fixed schedule, so you set the pace.

Yes. The scale of the ruined church, the open grassy ruins to explore and the riverside setting tend to appeal to children, and the site's mainly flat terrain makes it easy to navigate as a family, though there are a few small steps dotted around. It can be windy and exposed, so dress accordingly.

The junior rate covers ages 5 to 17; students with valid ID also qualify. Bring ID or proof of status to the gate.

Visitors aged 65 and over qualify for the senior rate — bring valid ID to the gate.

One family ticket covers 2 adults and up to 3 children aged 5–17, with full access to the whole abbey site — it's the most economical way for a family to visit together rather than buying separate tickets.

Cadw rates the site as 'Accessible terrain (Level 1)' and it is mainly flat, though there are a few small steps around the site and grass and stone surfaces can be slippery when wet. Cadw publishes a detailed access guide for the site — contact the site ahead of your visit if you have specific access needs.

Yes, personal photography is welcome throughout the ruins and grounds — the empty window tracery against the sky is the shot most visitors come for — though most of the great church is closed for conservation, so it is currently photographed from outside the closed area.

The abbey is closed on 24–26 December and 1 January, and runs shorter hours in winter (10am–4pm, 1 November–28 February). We'll flag it if a closure affects the date you've chosen.

William Wordsworth's 1798 poem, written after a walking tour of the Wye valley near the abbey, and J.M.W. Turner's watercolour studies of its stonework from 1792 and 1798 helped establish Tintern as one of the founding sites of the Romantic and Picturesque movements, building on the Wye Tour boat trips that had been running since about 1750.

Because admission is date-specific, please choose your travel date with care when you book. All sales are final once confirmed; the only exception is a full refund if the operator cancels your visit. See our terms for the full policy.

No. We're an independent concierge service for international visitors. We obtain a genuine admission ticket on your behalf and handle the booking in your own language. Our service fee is included in the price shown, and you can always buy directly from Cadw if you prefer.

The price you see is the price you pay — we show it in your local currency where we can and charge exactly that amount, with no surprise fees at checkout. Payment is by card on a secure page.